I was helping my roommate connect to the USC FTP server, bones.usc.edu, and we found that it didn’t work in either Internet Explorer nor SmartFTP, no matter what login info we used. (By the way, Internet Explorer is terribly vague and cryptic when it comes to FTP error messages. Use a real FTP client, please.) My first thought was that perhaps you needed to be connected to the USC VPN before you could access it. But on further inspection of the directions, it did not mention any such requirement. So I tried it from my computer, and lo and behold – it did work. I verified that he was connected via Ethernet, the same way I was, and then the thought struck me – check for firewalls.
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It’s not immediately obvious. Log into “My Account”, and under “Select Type of Account to Manage”, choose “Payments and Renewing Items”. Any renewing items can be cancelled there.
