The Motive SmartBridge background task is installed with Verizon Online’s software which is included with their residential DSL service. It has an autoupdate prompt which runs at startup. I disabled it on my computer simply because I don’t know exactly what it does. Since I don’t have a use for it and anything running uses up some memory, I’ll keep it that way. Read the comments to learn about removing verizon online support center.
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I’m always late. Verizon DSL just came to PARTS of the Eastern Shore of MD in Dec. Got my first SmartB message. What a surprise to find what it is and how to disable it on Google and FREE.
I removed the MotiveSB from start up without any problems and and checked the box to get rid of the other message now no more Motive SmartBridge message Thanks..
I found this little gem on the SmartBridge site.
ttp://www.smart-bridge.com/clients.asp
OUR CLIENTS
SMARTBridge is committed to protecting the interests and identity of its clients. Hence, we do not publish our client list on our web site.
… but not necessarily committed to protecting the indentity of their clients customers …
However .. before removing the Verizon SmartBridge installation, I would read the “ChorusHelp.chm” help file lurking in the guts of the beast somewhere. Use ‘Search’ to find it.
It says that:
“Motive Chorus is the out-of-the-box Motive-powered client interface that enables end users to run automatic hardware or software problem diagnostics and repairs on their own computers, access resource content to research problems, or submit problems to analysts who can help them resolve problems. Motive Chorus can connect you to an analyst over the Internet or through your company’s intranet so you can submit a request for help with a hardware or software problem on your system.
In any case, it is a Verizon customization of the SmartBridge toolkit, so it up to Verizon see our privacy is protected. etc. On other words, they are responsible for how it is being used and not SmartBrdige.
Unless I catch it red handed doing something wicked, I wouldn’t delete mine, not until I understanding what it s doing.
I’ve caught it contacting Yahoo on the sly, but so far that’s a venal and not a mortal sin.
- Lycra
first, go to add remove programs and remove verizon online center.
then , go to
>my computer
>click on “c” hard drive
>click on program files folder
>click on verizon online folder
>click on support center file (which should be empty)
now you are free at last !!!
it worked for me…
good luck and goodbye…
p.s.
let me know if it worked for you…
This Motivr Smartbridge update notice comes up every time I boot up my computer. I don’t want it. How can I get rid of it?