The Motive SmartBridge background task is installed with Verizon Online’s software which is included with their residential DSL service. It has an autoupdate prompt which runs at startup. I disabled it on my computer simply because I don’t know exactly what it does. Since I don’t have a use for it and anything running uses up some memory, I’ll keep it that way. Read the comments to learn about removing verizon online support center.
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I’ve been having the same problem as Sofia back in December: a warning on startup that SmartBridge can’t find a certain point of entry file. Once you tell the warning “OK” you can go on and do whatever you want. I called Verizon to ask how to eliminate this nuisance; the tech at first suggested it was a Dell issue, but when I showed her (via shared screen) how this was in the Verizon program files she Googled it with me and found this website. I honestly don’t think she knew any more about it than I did (probably less). Is there a way to get rid of the warning without getting rid of SmartBridge?
Philip
Thank You ! That smartbridge pop up was driving me NUTS! Thanks to your instruction I was able to isolate and destroy a quick time exe that was always popping up as well. cool ! Thanks Again !
Charlie
Thank you,
I have sent email upon email to verizon asking what Motive SmartBridge AutoUpdate is, and they’ve sent me form letterdirecting me to their redily available help faq’s… not in there. I’ve now disabled it. The darn thing would come up & just go nuts making it impossible for me to proceed with what I was working on.
Have a great day!
Thanks man, worked wonders. I was prepared to smash the thing
Hi Elliot. I’ve been browsing through the numerous comments here (phew 14 pages!) and I was wondering what I should do with my problem. I’ve been getting this warning sign that MotiveSB couldn’t find some *.dll file. This happened when I installed IE7. The warning comes up everytime I start up in Windows XP. I have nothing against Motive SB. I don’t really want to take it off. But I just want to get rid of the warning that comes up every startup.
A little help please?