The Motive SmartBridge background task is installed with Verizon Online’s software which is included with their residential DSL service. It has an autoupdate prompt which runs at startup. I disabled it on my computer simply because I don’t know exactly what it does. Since I don’t have a use for it and anything running uses up some memory, I’ll keep it that way. Read the comments to learn about removing verizon online support center.
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There is also a handy and free little program that can be downloaded called “startup.exe”
This is a sophisticated vesrion of MSCONFIG
Many things can be safely and at will be disabled in this program.
I use it a lot in my computer consulting business and have never seen a problem with it
I dsabled the Motive Smartbridge with this and can easily re-enable it whenever desired.
Also very handy to find certain corruption entries.
Leonard
I am having the same problem with the mcci McciBrowser trying to enter my computer through my firewall. Any suggestions? As a result, my DSL will not connect to the internet.
hey guy, i have the ( Mcci mcciBrowser ) trying to enter my computor thur the verizon firewall ? what should i do ? i have cancled it evertime but need some help, thank you. jay
In response to Steve Lazzarro…not only is “Motive Smart,Smartbridge” a misnomer it also does not (the smart part) apply to Verizon’s “tech support?” employees.
The first time I called, the rep said contact your computer manufacturer…today, the rep said I have a virus…after an hour on the phone and allowing a supervisor to remotely access my computer, she removed the problem…what a nightmare.
During that hour I could have removed it myself with Elliotts advice and all the respondants on this site…told the Verizon suprvisor to call me after a memo had been sent to every tech support person since all they helped with is wasting two hours…they owe me the time after overbillings and three weeks with no DSL and disconnected phone just because I changed the bill to my name after my roommate moved out (we had the service two years already.)
Thanks for the blog and the chance to vent regarding a bunch of paycheck collectors…Whew! that helped.
Thanks for the speedy answer to my problem (motive notso smart bridge)!
Great web site.
TomJV