Comments on: Motive SmartBridge http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/ Thoughts, opinions and fascinating discoveries by Elliot, a student at USC Sun, 06 Jul 2008 13:17:47 +0000 http://wordpress.org/?v=2.5.1 By: raymond schleicher http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-411071 raymond schleicher Sun, 06 Apr 2008 21:49:20 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-411071 This URL indicates to me that I will not download startup.exe. I say better safe than sorry. This URL indicates to me that I will not download startup.exe. I say better safe than sorry.

]]> By: Betty http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-389862 Betty Wed, 30 Jan 2008 21:01:41 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-389862 Hi, I got rid of the smartbridge the way you said and it was easy to do . thank you Hi, I got rid of the smartbridge the way you said and it was easy to do . thank you

]]> By: Bruce http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-389657 Bruce Wed, 30 Jan 2008 12:37:30 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-389657 Hi Elliot, Noted the excellent advice you have given re: Motive Chorus intrusions. I bought a new computer recently, but because of the difficulty experienced transferring my address book and email folders I continued to employ my existing older computer. A couple of days ago I logged into my new computer after a period of several weeks to re-run the Transfer Wizard in what proved the forlorn hope of overcoming the problem; when logging off I received an alert asking whether I was sure I wanted to log off because others who were working on the computer may lose their data. I was astonished, it's not a shared computer, thus no-one else should be working on it. Naturally, suspecting a hacker I immediately switched off. When a few days later I again logged on, I could not get into the computer beyond the opening page of Windows data; there it stuck solidly. Eventually I used `safe mode' and found Internet and other linking responses had ceased. I ran a complete computer spy-check and was told there were no-threats (I've since seen Motive Chorus does not show because it isn't a virus) . I ran the Windows CD but it wanted to re-install the Windows program time and again, which still didn't respond. The help programes of Thunderbird, BT, Internet Explorer, etc., didn't respond but I then got an ERROR Warning reading `The Motive Chorus client has encountered a fatal error. If the problem persists please contact your Motive Chorus System administration or service provider. We apologise for any inconvenience this may cause. In other words this unsolicited intruder seemed to acknowledge that their interference was probably responsible for the damage to my computer (I have now read installing their programe can lock-up a computer, which is what seems to have happened to mine) resulting in the possible `fatal' error referred to. I hadn't previously the remotest knowledge who Chorus Motive were until my present search which shows they were issued with an American patent on 28/11/06. The question is are they deliberately causing these computer problems on unwitting computer users in order to impose their unwelcome service? Elliot, if I follow your above advice -supposing I can still get into the Start programes through `safe-mode'- and am successful in removing Motive Chorus, will this automatically result in a return of Windows and the other lost services, or is my computer now permanently damaged by this unsought intruder. Any help gratefully received, Bruce Hi Elliot, Noted the excellent advice you have given re: Motive Chorus intrusions.
I bought a new computer recently, but because of the difficulty experienced transferring my address book and email folders I continued to employ my existing older computer. A couple of days ago I logged into my new computer after a period of several weeks to re-run the Transfer Wizard in what proved the forlorn hope of overcoming the problem; when logging off I received an alert asking whether I was sure I wanted to log off because others who were working on the computer may lose their data. I was astonished, it’s not a shared computer, thus no-one else should be working on it. Naturally, suspecting a hacker I immediately switched off. When a few days later I again logged on, I could not get into the computer beyond the opening page of Windows data; there it stuck solidly. Eventually I used `safe mode’ and found Internet and other linking responses had ceased. I ran a complete computer spy-check and was told there were no-threats (I’ve since seen Motive Chorus does not show because it isn’t a virus) .
I ran the Windows CD but it wanted to re-install the Windows program time and again, which still didn’t respond. The help programes of Thunderbird, BT, Internet Explorer, etc., didn’t respond but I then got an ERROR Warning reading `The Motive Chorus client has encountered a fatal error. If the problem persists please contact your Motive Chorus System administration or service provider. We apologise for any inconvenience this may cause.
In other words this unsolicited intruder seemed to acknowledge that their interference was probably responsible for the damage to my computer (I have now read installing their programe can lock-up a computer, which is what seems to have happened to mine) resulting in the possible `fatal’ error referred to. I hadn’t previously the remotest knowledge who Chorus Motive were until my present search which shows they were issued with an American patent on 28/11/06. The question is are they deliberately causing these computer problems on unwitting computer users in order to impose their unwelcome service?
Elliot, if I follow your above advice -supposing I can still get into the Start programes through `safe-mode’- and am successful in removing Motive Chorus, will this automatically result in a return of Windows and the other lost services, or is my computer now permanently damaged by this unsought intruder.
Any help gratefully received,
Bruce

]]> By: Elliot Lee http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-375768 Elliot Lee Sat, 29 Dec 2007 22:34:17 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-375768 In the "Startup" tab of msconfig, look for something like "Motive Smartbridge" and uncheck it. In the “Startup” tab of msconfig, look for something like “Motive Smartbridge” and uncheck it.

]]> By: georgia fowler http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-375679 georgia fowler Sat, 29 Dec 2007 17:46:40 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-375679 Hi Elliot, I'am trying to get rid of my smartbridge alert and what has been listed as far as removing and adding programs. I don't have any thing listed for a support center. I tried the msconfig but I'm not sure what to disable. I've had this error for a long time. We do have AT&T dsl. And I'm running windows xp. I'm not real computer savy but I try. If you could help I would appreciate it. Thank You Georgia Fowler Hi Elliot,
I’am trying to get rid of my smartbridge alert and what has been listed as far as removing and adding programs. I don’t have any thing listed for a support center. I tried the msconfig but I’m not sure what to disable. I’ve had this error for a long time. We do have AT&T dsl. And I’m running windows xp. I’m not real computer savy but I try. If you could help I would appreciate it. Thank You
Georgia Fowler

]]> By: Andrew T http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-316230 Andrew T Sat, 22 Sep 2007 10:38:24 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-316230 ok, i do not have verizon or whatever its called, but a box titled ''Motive smart bridge ??'' pops up with ''motive insight ????? motive insight ?????'' wrritten accross it. The problem is, as ive never had the service it comes with, i dont no why its on my pc, and it crashes certain programs, namely battlefield 2142, twice on the morning i typed this, annoying, as i only bought my 4th copy the day before, (cd drive tore up previous copies, literally) it crashes my whole pc whilst im using bf2142, i cant find it on my pc and norton doesnt either, saying that norton sucks. Another thing is i cant find the damn thing!!! HELP!!!! ok, i do not have verizon or whatever its called, but a box titled ”Motive smart bridge ??” pops up with ”motive insight ????? motive insight ?????” wrritten accross it. The problem is, as ive never had the service it comes with, i dont no why its on my pc, and it crashes certain programs, namely battlefield 2142, twice on the morning i typed this, annoying, as i only bought my 4th copy the day before, (cd drive tore up previous copies, literally) it crashes my whole pc whilst im using bf2142, i cant find it on my pc and norton doesnt either, saying that norton sucks. Another thing is i cant find the damn thing!!! HELP!!!!

]]> By: Leonard http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-308663 Leonard Thu, 06 Sep 2007 13:44:19 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-308663 There is also a handy and free little program that can be downloaded called "startup.exe" This is a sophisticated vesrion of MSCONFIG Many things can be safely and at will be disabled in this program. I use it a lot in my computer consulting business and have never seen a problem with it I dsabled the Motive Smartbridge with this and can easily re-enable it whenever desired. Also very handy to find certain corruption entries. Leonard There is also a handy and free little program that can be downloaded called “startup.exe”
This is a sophisticated vesrion of MSCONFIG
Many things can be safely and at will be disabled in this program.
I use it a lot in my computer consulting business and have never seen a problem with it
I dsabled the Motive Smartbridge with this and can easily re-enable it whenever desired.
Also very handy to find certain corruption entries.
Leonard

]]> By: Stephanie http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-290698 Stephanie Sat, 07 Jul 2007 12:45:54 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-290698 I am having the same problem with the mcci McciBrowser trying to enter my computer through my firewall. Any suggestions? As a result, my DSL will not connect to the internet. I am having the same problem with the mcci McciBrowser trying to enter my computer through my firewall. Any suggestions? As a result, my DSL will not connect to the internet.

]]> By: jay http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-243951 jay Wed, 18 Apr 2007 18:16:44 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-243951 hey guy, i have the ( Mcci mcciBrowser ) trying to enter my computor thur the verizon firewall ? what should i do ? i have cancled it evertime but need some help, thank you. jay hey guy, i have the ( Mcci mcciBrowser ) trying to enter my computor thur the verizon firewall ? what should i do ? i have cancled it evertime but need some help, thank you. jay

]]> By: CJC http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-241436 CJC Mon, 09 Apr 2007 23:38:13 +0000 http://www.intelliot.com/blog/archives/2004/06/05/motive-smartbridge/#comment-241436 In response to Steve Lazzarro...not only is "Motive Smart,Smartbridge" a misnomer it also does not (the smart part) apply to Verizon's "tech support?" employees. The first time I called, the rep said contact your computer manufacturer...today, the rep said I have a virus...after an hour on the phone and allowing a supervisor to remotely access my computer, she removed the problem...what a nightmare. During that hour I could have removed it myself with Elliotts advice and all the respondants on this site...told the Verizon suprvisor to call me after a memo had been sent to every tech support person since all they helped with is wasting two hours...they owe me the time after overbillings and three weeks with no DSL and disconnected phone just because I changed the bill to my name after my roommate moved out (we had the service two years already.) Thanks for the blog and the chance to vent regarding a bunch of paycheck collectors...Whew! that helped. In response to Steve Lazzarro…not only is “Motive Smart,Smartbridge” a misnomer it also does not (the smart part) apply to Verizon’s “tech support?” employees.

The first time I called, the rep said contact your computer manufacturer…today, the rep said I have a virus…after an hour on the phone and allowing a supervisor to remotely access my computer, she removed the problem…what a nightmare.

During that hour I could have removed it myself with Elliotts advice and all the respondants on this site…told the Verizon suprvisor to call me after a memo had been sent to every tech support person since all they helped with is wasting two hours…they owe me the time after overbillings and three weeks with no DSL and disconnected phone just because I changed the bill to my name after my roommate moved out (we had the service two years already.)

Thanks for the blog and the chance to vent regarding a bunch of paycheck collectors…Whew! that helped.

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