My Computer
C:\Documents and Settings\All Users\Documents is not accessible.
Access is denied.
OK
This error appears when attempting to access the Shared Documents folder (which appears to be renamed to “Documents”)
I recently had this problem on the main computer here at my home. This same problem prevented Adobe Acrobat 6.0 from working, and prevented a reinstall (or uninstall and install), as well.
I’ve finally found a fix. And it’s quite a simple one. Follow these steps.
1. Choose Start > Run, type %allusersprofile% in the Open box, and then click OK.
2. Right-click the Documents folder, and choose Properties.
3. Click the Sharing tab, and then unselect “Share This Folder on network” if it is selected. If it’s not selected, select it.
4. Apply. If you had to unselect the box in step 3, now select it again and Apply.
This causes the name of the folder to change to Shared Folder. This also allows Adobe Acrobat 6.0 to install.
Other helpful resources
support.microsoft.com
www.adobe.com
Re: Documents is not accessible. Access is denied
Thank you for this supportive posting. The “helpful” comments that followed yours in my Google search were way over the top and way off base for the problem I was trying to solve.
I have about six PCs in my peer-to-peer home network, and I like to move files around to/from my kids’ and wifes’ PCs, but a few folders won’t open like the others on our network. Your solution was right to the point, and taught me a new process to look into for future troubleshooting.
Thank you! Alan
Aaaah, thank you for the simple fix for this very irritating problem!
I had this problem when trying to set up a network on XP. When it happens iIt looks like everything is lost, which would have meant a lot of work restoring files. Thank you more than words can say for publishing this fix!
Yours was the first entry on Google when I searched for “windows shared documents not accessible”. You fix worked. What can I say? Just “thank you”
I experienced the problem after installing XP Service Pack 2. Your fixed worked miracles and saved me much turmoil. Many thanks for sharing this fix.