My Computer
C:\Documents and Settings\All Users\Documents is not accessible.
Access is denied.
OK
This error appears when attempting to access the Shared Documents folder (which appears to be renamed to “Documents”)
I recently had this problem on the main computer here at my home. This same problem prevented Adobe Acrobat 6.0 from working, and prevented a reinstall (or uninstall and install), as well.
I’ve finally found a fix. And it’s quite a simple one. Follow these steps.
1. Choose Start > Run, type %allusersprofile% in the Open box, and then click OK.
2. Right-click the Documents folder, and choose Properties.
3. Click the Sharing tab, and then unselect “Share This Folder on network” if it is selected. If it’s not selected, select it.
4. Apply. If you had to unselect the box in step 3, now select it again and Apply.
This causes the name of the folder to change to Shared Folder. This also allows Adobe Acrobat 6.0 to install.
Other helpful resources
support.microsoft.com
www.adobe.com
This worked wonders. I had changed my file sharing preferences, and then started getting all kinds of Adobe installation errors (and I wasn’t trying to do an upgrade). I don’t know why this works, but it fixed my problem and Adobe installed fine (I had removed it in an attempt to fix the errors.
Well, I tried what this article said and it did not work I checked another article in google groups and fixed the issue and this is what it said to do if you think that the permissions might have become changed by third party software
1. Restart Computer
2. Before windows boots up press F8
3. Once it askes you what you want to do go to safe mode in windows XP then log in as the administrator this will allow full control over the computer
4. Then I right clicked on the folder then clicked the security tab then give permissions to everyone
5. Sometimes you might want to see the permissions with each folder within the root directory to ensure that all have the nessary permisions.
Thanks for saving me a lot of grief!!!
hi
ok I got the same pb when I wanted to reinstall adobeacrobat.
I try your solution but when I clic on sahring tab the “make this folder private” is not accesible.
if I try tto clic on the blue text “shared document” I get
access denied.
help!!
my email is ulujm@hotmail.com
Thanks bud! For a moment I thought I had lost everything in Shared Documents, and was about to pay Dell $99 for a support call. Your blog to the rescue.