My Computer
C:\Documents and Settings\All Users\Documents is not accessible.
Access is denied.
OK
This error appears when attempting to access the Shared Documents folder (which appears to be renamed to “Documents”)
I recently had this problem on the main computer here at my home. This same problem prevented Adobe Acrobat 6.0 from working, and prevented a reinstall (or uninstall and install), as well.
I’ve finally found a fix. And it’s quite a simple one. Follow these steps.
1. Choose Start > Run, type %allusersprofile% in the Open box, and then click OK.
2. Right-click the Documents folder, and choose Properties.
3. Click the Sharing tab, and then unselect “Share This Folder on network” if it is selected. If it’s not selected, select it.
4. Apply. If you had to unselect the box in step 3, now select it again and Apply.
This causes the name of the folder to change to Shared Folder. This also allows Adobe Acrobat 6.0 to install.
Other helpful resources
support.microsoft.com
www.adobe.com
This problem has been bothering us for 1 month and I was at the point of reinstalling XP ;-|.
Just for those who might want to know: The problem occured after I shared “Shared Documents” folder with a friends laptop. Something went wrong after that.
Thank you for the information.
This problem had been driving us crazy for the last month or so. Even a de-install of Adobe Acrobat would not work. I was at the point of what all of us do when we reach a point of no return with Windows - Reinstall XP.
However, I decided to do one last search for “all users documents not accessible” and found this page.
Thank you for posting the information.
Thanks - Nearly two years after your original post it is still providing a useful resource - thanks goodness for Blogs & Google to find things in them!!
THANKS FOR THE FIX!!!!
While trying to install Zune:
I think my problem was i didnt have access to the Documents folder in My Computer. Not sure how that happend. But heres a fix for it and more fixes I have tried that might help someone else…
http://www.zunmp3player.com/help/zune-software-installation-error-1317-resolved/
The trick you posted didn’t work, but the link to the Microsoft website did. Regardless, without the original article I wouldn’t have found it.
Thanks.