I went to my friend Steven’s house and fixed his computer. The problem was that a virus infected wininet.dll, and thus Norton Antivirus deleted it. Windows can’t work without it. Only the Task Manager would open, whether you tried a regular startup or Safe Mode. So I did some File -> Run’s and poked around to see what I could do. Eventually we found that Firefox worked, along with networking and the DSL Internet connection, so I downloaded the file. But that introduced further complications: I couldn’t extract the file because (1) the Windows extraction tool wasn’t working with wininet.dll missing; and (2) no other (un)zip software was installed.
After some time I found that, in the dialog box, right-clicking and choosing Extract All… brought up the wizard which completed successfully. Then, from the same Browse… dialog, I cut and pasted the file to C:\Windows\system32 (which is where it belongs). Finally, to open the Windows interface, I used Run to launch explorer. Bingo! Problem solved.
To ensure proper operation and prevent future problems, I noticed that Firefox was version 1.0. I updated to the latest 1.5. Then it wouldn’t work because the Norton Personal Firewall software was having problems. So I uninstalled that, opting for the less problematic Windows Firewall (I left Steven with instructions on enabling it). Then I went to housecall.trendmicro.com to run their free virus and malware scan; it’s still running now, I presume, as it approximated the remaining time as 2 hours. Hopefully that cleans the system, and I leave them with a final recommendation: get antivirus software. You’ll need it.
One thing this has reflected about myself is that I’m actually pretty darn good at this. I haven’t seriously “troubleshooted” (troubleshot?) computers for a while, and I really had no idea what wininet.dll was. Yet, although I had nearly no concrete knowledge, and no tools to work with (no laptop of my own or additional diagnostic software, and no Windows CDs), I was able to get things done. I know the DOS/Windows interface very well. Heck, I’ve been using it all my life (17 years). I can make it do virtually anything I want it to.
And so I’ve realized: I can’t do this with Linux (or Mac OS X, for that matter). In fact, if you were to throw me in a world of Linux, I’d be pretty much lost. It’d take me a year, I suspect, to get comfortable with poking it the right way. Because the truth is, I don’t know and can’t remember concrete facts. Heck, I couldn’t even remember the filename of the Windows System File Checker. But I know how the system works conceptually, and I know how to nudge the dialogs and commands the right way. I don’t know what else to say about this, but I find it to be quite interesting. It’s not like I tried to learn how to do this. It just happened. Naturally.
- Macs have more viruses
- Windows Malicious Software Removal Tool
- Flash license agreement
- New Windows XP Install
- Joke: Check the Calendar; Work
- File Name Warning
- Windows Installer Service Could Not Be Accessed
- Virus Project
- ThinkPad Failed to Resume from Standby
- Connection Refused to GoogleAdServices
» Broken Link on Google AdWords Site
» Windows Malicious Software Removal Tool
» Cruise Tip - Leave Business Card in Envelope
» Ads by Yahoo



Hey Elliot.. I experienced that problem… But I tried to fix it on my own…. I now am connecting through my dad’s PC, because my laptop (with VISTA OS) keeps telling me: Windows Explorer has stopped working.. and then keeps restarting Windows Explorer.. Could you help me with this problem?? PLS.. My laptop is just 1 week old and I managed to ruin it… 1390 euros…
Worked for me, too. Internet Explorer web browser no longer works but Mozilla SeaMonkey Internet Suite works fine just as it always did. Saved me a fair helping of work, thank you Elliot Lee.
Thank you so much! I really appreciate your help mate