Comments on: USC ITS Sucks http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/ Thoughts, opinions and fascinating discoveries by Elliot, a student at USC Wed, 09 Jul 2008 03:21:17 +0000 http://wordpress.org/?v=2.5.1 By: Iain Wright http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-404282 Iain Wright Thu, 06 Mar 2008 20:31:39 +0000 http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-404282 I'm having some problems getting a blogging engine up for my department here at USC. We are unable to connect to offsite MySQL databases from a database hosted on the cwis server...I created a ticket with them, however the chances of me actually getting someone who knows anything to call me back seems close to nil. Is your issue still occurring? If so maybe we can keep in touch regarding the issue, i can get my department among other's at USC to help promote change. Best, Iain Wright USC GCRC Informatics I’m having some problems getting a blogging engine up for my department here at USC. We are unable to connect to offsite MySQL databases from a database hosted on the cwis server…I created a ticket with them, however the chances of me actually getting someone who knows anything to call me back seems close to nil. Is your issue still occurring? If so maybe we can keep in touch regarding the issue, i can get my department among other’s at USC to help promote change.

Best,

Iain Wright
USC GCRC Informatics

]]> By: TJ http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-300918 TJ Fri, 17 Aug 2007 17:48:29 +0000 http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-300918 Luke is right. If you present a clear, professionally written case, get a bunch of students on board with you, real change could happen. I vaguely remember hearing that we're supposed to be the 8th most wired campus in the country or something. Trojans really like being at the top of lists, you know, so if you talk ominously about how we might drop lower under current ITS policy, that might get people interested. Luke is right. If you present a clear, professionally written case, get a bunch of students on board with you, real change could happen. I vaguely remember hearing that we’re supposed to be the 8th most wired campus in the country or something. Trojans really like being at the top of lists, you know, so if you talk ominously about how we might drop lower under current ITS policy, that might get people interested.

]]> By: at Elliot Lee http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-249468 at Elliot Lee Sun, 06 May 2007 06:41:33 +0000 http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-249468 [...] sounds like some of the opposition I’ve experienced here at USC. In particular, there is currently no overarching dominant forum [...] [...] sounds like some of the opposition I’ve experienced here at USC. In particular, there is currently no overarching dominant forum [...]

]]> By: Luke http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-247018 Luke Wed, 25 Apr 2007 16:39:24 +0000 http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-247018 I worked in Rose-Hulman's counterpart for a few years and they had similar problems arise. After some cajoling and enough student pressure (basically someone said, yes this is possible all you have to do is...) and there was actual need for access to a full web presense for more than the administrative web folks. Anyway, what I'm getting at is that you need to present a proposal of some sort to the IT heads and get them to make progress in giving student groups access to "real" web tools. Administrative types love good proposals so if you play to their wishes you can speed up what you want. Plus, by submitting a proposal you have proof that as a student group you did everything in your power to solve the problem. The next step is to make the administration out to be totally evil in whatever media is available...this tends to cause someone higher up to pay attention and get the wheels rolling. (Unless they decide to go after you instead of make the change, but I've never had to deal with that.) I worked in Rose-Hulman’s counterpart for a few years and they had similar problems arise. After some cajoling and enough student pressure (basically someone said, yes this is possible all you have to do is…) and there was actual need for access to a full web presense for more than the administrative web folks.

Anyway, what I’m getting at is that you need to present a proposal of some sort to the IT heads and get them to make progress in giving student groups access to “real” web tools. Administrative types love good proposals so if you play to their wishes you can speed up what you want. Plus, by submitting a proposal you have proof that as a student group you did everything in your power to solve the problem. The next step is to make the administration out to be totally evil in whatever media is available…this tends to cause someone higher up to pay attention and get the wheels rolling. (Unless they decide to go after you instead of make the change, but I’ve never had to deal with that.)

]]> By: Tom http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-246989 Tom Wed, 25 Apr 2007 11:51:54 +0000 http://www.intelliot.com/blog/archives/2007/04/24/usc-its-sucks/#comment-246989 I don't think it is unreasonable for ITS to refuse to point a usc.edu subdomain to a server totally out of their control and not on the USC network. However, they really do need to offer better hosting options for students and student organizations. I don’t think it is unreasonable for ITS to refuse to point a usc.edu subdomain to a server totally out of their control and not on the USC network. However, they really do need to offer better hosting options for students and student organizations.

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