Solution Found: Contact Texas Instruments to obtain the update

My computer is occassionally getting a BSOD on startup. Upon restart, I’m told to send an error report to Microsoft, which is followed by this report:

Solution Found: Contact Texas Instruments to obtain the update

Problem Description

Thank you for submitting an error report. The error was likely caused by TI Connect™ (ticalc.sys).

Problem Resolution

TI Connect™ (ticalc.sys) was created by Texas Instruments. Texas Instruments informed Microsoft that they have a solution available for the problem you reported. To learn more about the solution, Texas Instruments recommends that you visit the following website:

Go http://education.ti.com/templatedata/news…

Additional Information

* Microsoft did not create, nor does it provide technical support for TI Connect™ (ticalc.sys).
* If you have trouble installing the fix or the problem you reported persists, please contact Texas Instruments and alert them of the problem.

While I did have TI Connect installed previously, it’s now uninstalled and I’m still getting the error. I’ll run a search for ticalc.sys.. nope, it doesn’t exist on my system. Weird.

9 Responses to “Solution Found: Contact Texas Instruments to obtain the update”

  1. Salem says:

    I do have the same problem. The solution does not work properly… Infact, the link does not work!!

  2. Mipchunk says:

    Do you use an ATI Radeon card? My computer had the same problem, after downloading the newest version of the Radeon driver.

  3. MAURICIO CARVAJAL says:

    HOLA
    NESESITO ME AYUDEN A SOLUCIONAR UN PROBLEMA QUE TENGO CON UNA TI-89, LO QUE PASO FUE QUE LE SAQUE LAS PILAS SIMULTANEAMENTE LAS CUATRO PILAS AAA Y LA PILA PEQUEÑA. DESPÙES SE LAS COLOQUE Y YA NO PRENDIO.

    SI PUEDEN AYUDARME CON INFORMACION ACERCA DE LO QUE PUEDO HACER LES AGRADECERIA , PORFAVOR ME RESPONDEN AL CORREO [email protected]. GRACIAS

  4. Bart says:

    I’ve got the same problem. It started after I installed TiCalc v1.16. So I uninstalled it and installed v1.15 again. Still got the problem…

  5. Nick says:

    Same problem.
    TI was installed, but it never worked.
    I have WinXP Pro & ATI Radeon.
    Anybody have any luck?

  6. matt says:

    I have the same problem…if you go to WINDOWS/system32/drivers, you’ll probably find ticalc.sys.

    I renamed it to ticalc.sys.OFF to see if it helps…

    We’ll see if it works..

  7. marko says:

    okay, this thread is old, but i got the same problem. i ve got no ati hardware and any ti-software uninstalled. there is no ticalc.sys on my system, but everytime my system halts on startup, i get the above error report …

  8. dmystic says:

    I found something that might be working, not sure yet

    (winXP)
    go to configuration screen -> system -> hardware -> device manager (or something like that cuz dont have english version of windows) click on show hidden devices in one of the menu’s, and then to non-plug and play compatible devices, there is a device named TIcalc, i removed it, maybe that works

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