Microsoft has lost its way

This isn’t news, but it’s interesting. On Microsoft as a company:

“I am not sure how the company lost sight of what matters to our customers (both business and home) the most, but in my view we lost our way. I think our teams lost sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are, and really understanding what the most important problems [our] customers face are. I see lots of random features and some great vision, but that doesn’t translate into great products. I would buy a Mac today if I was not working at Microsoft. … Apple did not lose their way.”

James Allchin, former Microsoft executive, who retired the day Windows Vista was released